ShotBin (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy & Cookies Policy explains how we collect, use, store, and protect your information when you use ShotBin (the “Service”).
1. Who We Are
ShotBin is a screenshot and screen-recording sharing platform operated from the United Kingdom.
If you have any questions about this policy or how your data is handled, you can contact us at:
Email: support@shotbin.com
Website: https://shotbin.com
2. Information We Collect
2.1 Information You Provide
When you use ShotBin, we may collect:
- Account information (username, email address)
- Uploaded content (screenshots, screen recordings, annotations, comments)
- Collaboration data (comments, mentions, shared access)
- Support requests or communications you send to us
2.2 Information Collected Automatically
When you access ShotBin, we may automatically collect:
- IP address
- Browser type and version
- Device type (desktop, mobile, tablet)
- Operating system
- Referring URL
- Date and time of access
This data is used for security, analytics, and service improvement.
3. How We Use Your Information
We use your information to:
- Provide and operate the ShotBin service
- Upload, store, and share your screenshots and recordings
- Manage accounts, authentication, and security
- Enable collaboration features (comments, sharing, permissions)
- Enforce plan limits and usage rules
- Improve performance, usability, and reliability
- Detect and prevent abuse, fraud, or unauthorised access
- Communicate service-related updates
We do not sell your personal data.
4. Legal Basis for Processing (GDPR)
We process your data under the following lawful bases:
- Contractual necessity – to provide the service you signed up for
- Legitimate interests – security, analytics, service improvement
- Consent – where required (e.g. non-essential cookies)
- Legal obligation – where required by law
5. Storage & Security
- All data is stored on secure servers located in the United Kingdom
- Uploaded files are stored with non-guessable paths and access tokens
- Passwords are hashed using industry-standard algorithms
- HTTPS is enforced across the platform
- Access to data is restricted to authorised systems only
While no system is 100% secure, we take reasonable technical and organisational measures to protect your data.
6. Sharing & Disclosure
We only share data:
- With service providers strictly necessary to operate ShotBin (e.g. hosting, email delivery)
- If required by law or legal process
- To protect ShotBin’s rights, users, or safety
We never share your data for advertising or resale.
7. Data Retention
- Account data is retained while your account is active
- Uploaded content remains until you delete it or close your account
- Logs and analytics data are retained for a limited period for security and performance monitoring
- You may request deletion of your account and associated data at any time
8. Your Rights (UK & EU GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
To exercise your rights, contact us at support@shotbin.com
9. Cookies Policy
9.1 What Are Cookies?
Cookies are small text files stored on your device that help websites function properly and improve user experience.
9.2 Cookies We Use
- Essential Cookies (Required)
- Session authentication
- Login state
- Security and CSRF protection
- Functional Cookies
- Used to improve your experience:
- Remembering preferences
- Interface behaviour
- Feature usage consistency
- Analytics Cookies
Used to understand how ShotBin is used so we can improve it:
- Page views
- Feature usage
- Performance metrics
- Analytics data is aggregated and anonymised where possible.
10. Managing Cookies
You can control or delete cookies through your browser settings.
Disabling essential cookies may prevent ShotBin from working correctly.
11. Third-Party Links
ShotBin may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.
12. Children’s Privacy
ShotBin is not intended for use by children under 13. We do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
14. Contact
If you have any questions or concerns about this Privacy & Cookies Policy, contact:
Email: support@shotbin.com
Website: https://shotbin.com
